Q:Are you a factory?

A:Yes! we are a factory of led solar street lights for 8 years.

Q:It does not light on in rainy days,  the lamp has short light on time

A:We increase the battery and solar panel capacity,smart mode for time brightness,1 day full charged,2-3 working

Q:The lamp enter water,not waterproof.

A:the whole lamp is IP65,controller:IP67,use electric glue

Q:will the lamp is so dark?

A:use Seoul led chip,160LM/W,very brightness,LED module design,84pcs-252pcs led chip

Q:If the battery damage,how to change?

A:We have video teaching +sales consultant assistant

within warranty,it change for you free.

Q:How to install solar street light?

A:Professional video teaching+sales consultant assistant

Q:If the goods damage in transportation?

A:The packaging uses foam, if using express delivery,add the corner protector and the strap, the packaging is strict, if it is damaged, we will solve the problem in time.

Q:High maintenance costs

A:3 years warranty for whole lamp,25 years lifespan for solar panel,controller and LED chip have 5 years warranty.Easy loading and unloading

Q:The freight is expensive

A:we have cooperated with 6 shipping forwarder,and we will choose most economic shipping for you.

Q:If i have some problem,who give me guarantee,after service?

A:Always ready to serve 24 hours;3 years warranty,within warranty,not human damage,we change lamp  for you free.

Q:Have their will high temperature of lamp?the battery can not charge electric?

A:Using Aluminium hoursing,good Heat dissipation.use Cooling cotton surround the battery,the lithium battery has BMS certification and there is a heat shield inside the battery.

Are their any certification ?

For the solar street light have CE,ROHS certification,our factory got ISO 9001&ISO 14001 certification,very reliable.

Q:When i can received the lamp?

A:Lead time :  Samples :  3-5 days ; Mass qty :  15-20days ;

For special,we try our best to do for you

Q:Which payment way do you support?

A:we support T/T,Credit card, Western Union, Letter of Credit, Paypal…

Payment :  30% the amount should be paid before producing , the balance 70% of the payment should be paid before shipping ;

Q:When i paid,how can i know the process of production?

A:We will take some production photo for your reference.

Include raw material,accessories,whole lamp,package,shipping…,

Q:How do you ensure the quality?

A:first,Our QC Sampling the 10% raw material ;3 time QC for Finished product;24 hours aging.